1. Drop-off/Pick-up: Customers bring their garments to our location or schedule a convenient pick-up. We ensure a smooth and friendly reception, noting any specific instructions or concerns.
2. Inspection and Sorting: Each garment undergoes a thorough inspection for stains, damages, or special care requirements. Garments are sorted based on fabric type, color, and cleaning method.
3. Cleaning and Treatment: Garments are carefully cleaned using advanced techniques and eco-friendly detergents. We pay special attention to stain removal, fabric care, and maintaining garment integrity.
4. Pressing and Finishing: After cleaning, garments are meticulously pressed and finished to perfection. We focus on details like pleats, collars, and cuffs to ensure a professional and crisp appearance.
5. Quality Control: Each garment goes through a rigorous quality control process to ensure it meets our high standards. We address any issues and make necessary corrections to maintain consistent quality.
6. Packaging and Storage: Cleaned and pressed garments are packaged with care, either on hangers or neatly folded, ready for customer pick-up or delivery. We also offer storage services upon request.
7. Customer Delivery/Pick-up: Customers are notified when their orders are ready for pick-up or delivery. Our friendly staff ensures a seamless handover, addressing any additional inquiries or concerns.
8. Customer Satisfaction: We prioritize customer satisfaction and welcome feedback. We strive to continually improve our services and exceed expectations by providing exceptional care and personalized attention.

Through our meticulous process, we aim to deliver outstanding laundry and dry cleaning services, ensuring that each garment receives the utmost care, attention, and professional treatment it deserves.